Transaction Processing Specialist- Operations Analyst

Job Detail

  • Gender No Preferences
  • Job Role Others
  • Career Level Qualified Professional - Experienced
  • Functional Area Others
  • Experience

  • Min (Experience) 2
  • Max (Experience) 4
  • Qualifications

  • Graduation Any Graduation
  • Post Graduation Any Post Graduation
  • Walk-In Details

  • Company Details

  • Company Name JPMorgan Chase & Co.
  • Company Details
    JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of more than $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Job Description

Core Responsibilities:

  • Manage clear expectations and understanding by establishing clear timelines and managing documentation requirements
  • Exhibit ownership of on-boarding experience and client satisfaction
  • Ownership of internal communication and status updates
  • Ensure deal deliverables are met and hold owners accountable by managing implementation issues, escalations and error resolution
  • Demonstrate creative problem solving and solid judgment/decision making
  • Exhibit adherence to policy and procedures and meet or exceed established Service Level Agreements
  • Diligent awareness of risks in our processes in a timely manner
  • Ownership, escalation and resolution of risk issues when they occur in a timely manner

Required Qualifications:

  • Graduates with a minimum of 2 to 4 years of experience.
  • Demonstrated problem-solving ability through interaction with internal  and business partners
  • Exceptional verbal and written communications skills. Communication is paramount.
  • Ability to independently manage conflict and mobilize internal resources to resolve issues
  • Strong interpersonal and relationship-building skills
  • Excellent logical, analytical skills and attention to detail
  • Knowledge of Microsoft Suite of products
  • Aptitude to work with numbers and deadlines.
  • Proactive approach
  • Knowledge of TS & CB Products and Operations will be an added advantage.
  • Ability to grasp/learn new products/audits which are currently not in scope.

Required skills