Roles and Responsibilities

Sutherland is seeking a reliable and detailed oriented person to join us as a Sr Manager Service Delivery (FAO) based in India. The role reports into Director / Sr Director for the engagement. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Be the expert: Contribute to the business strategy setting and execution of client operations, while owing responsibility for operations & delivery & people measures. Be part of solutions team & seamlessly transition the operations. Establish effective proactive controls in the process for proactive risk mitigation

Create digital footprint: Leverage various digital platforms & solutions to bring efficiency & create a digital mindset with client as well as within the team

Establish capabilities with the organization: Understand client expectations & develop capabilities within the team

Strengthen relationships: Build relationship with the clients & be the go-to-person for expanding the engagement with the client. Make each client as a highly referenceable client

Desired Candidate Profile

• Qualified / Semi Qualified Chartered Accountant or Cost Accountant (preferred). Bachelors Degree in Accounting (minimum required).
• Minimum 12-15 years of relevant prior experience managing F&A outsourced processes with BPO service providers covering General Accounting (Must), Accounts Payable & Accounts Receivable (at least 1 of the 2)
• Track record of working within a business with rapidly expanding operations, and leading scale up, process improvements while building and motivating staff

Excellent verbal and written communication skills and the demonstrated ability to work cooperatively and constructively in a multi-cultural, team environment.

Perks and Benefits

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